FAQ

1. What is AQUABALM?    
AQUABALM revitalises, soothes and protects the skin by speeding up the body’s own regenerative process. Its unique characteristic rests on its active enzyme ability to split concentrations of pathological proteins, permitting white corpuscles to remove damaged cells, and encouraging the regeneration of healthy cells.    

AQUABALM can be used for many conditions as well as cosmetic and beauty treatments. Its unique characteristic is trypsin's natural ability to cleave concentrations of pathological proteins from the surface cell membrane permitting leukocyte activity to remove damaged cells. Thus stimulating the removal of virus-infected cells, bacteria, fungi, various pathogens and assisting immune system defences.

2. How does AQUABALM work?
On areas prone to patches of extreme dryness such as eczema, psoriasis or dermatitis AQUABALM is suitable and is safe for all types of skin. AQUABALM penetrates deeply under the skin where it can also relieve swelling, as well as muscle and joint aches and pains.

In pilot tests, Penzyme has shown promise in various dermatological conditions (eczema, psoriasis etc.) as well as arthritic inflammatory discomfort, acne and wound healing, amongst others. Penzyme has now been used in two clinical studies on humans, one on UV radiation and the other on the wound-healing of pressure sores, both with encouraging results. Other controlled studies are being planned.

3. Is AQUABALM natural?    

AQUABALM is 100% natural and free from chemical additives, suitable for even the most sensitive skin. It is PH neutral and preserves the balance of the skin. The active ingredient in AQUABALM is a trypsin proteinase enzyme derived from North Atlantic codfish, (Gadus morhua) trade named Penzyme™. It is a byproduct of the Icelandic fishing industry and refined in a microfiltration, affinity chromatography process until a pure and humanly safe trypsin protease is produced.

4. How do you ship the product?    
We ship all orders by recored mail service in the UK and recored air post for all other countries. All packages are discreetly shipped with no indication of what product is inside.

5. How long does it take to receive the product?    
This would depend on the destination address. We courier all orders within 48 hours from London, and the package should reach most destinations in the world within 1-2 weeks. If you are in the UK, then you would receive within a week.

6. What payment methods do you accept?    
We use PayPal for payments, which also accepts all major Credit Cards (Visa, Master Card, American Express, etc) and also Switch/Solo Debit cards. PayPal is a global payment processor and very reliable and secure.

7. How can I contact your customer service?    

Please use our Contact page for all questions, and we will reply promptly within 24-48 hours.

8. Do you offer discounts for larger orders?    

Yes. We want to reward our customers who place more trust in us by giving us larger orders. For example, you save 10% when you buy 2 packs of Aquabalm, and you can get up to 30% discount when you order 9 packs or more. Larger orders are popular with beauty salons and skin care specialists, while individual clients prefer 2-4 packs at a time. Whatever the order size, you are welcome to call us or mail us with your questions, and we will be happy to answer them.



What Others Are Saying:

“I am a model and I regularly use AQUABALM as a base under makeup or mix a few “magic” drops into my daily moisturing cream. Definitely keeps my skin looking more vibrant!”- Rosanne G (London)

“This deeply moisturising balm helped me to prevent stretch marks. Each day I rubbed AQUABALM on thighs, bottom and tummy, it really helped to retain the skin’s elasticity. It’s also works its magic for diminishing those fine lines. Merci.” - Christine M (Paris)

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Copyright 2011 Aquabalm - Natural Skin Care Product

Disclaimer: Statements made by Aquabalm have not been evaluated by the US FDA. Aquabalm is not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.